Help Center

Custom domains let you share branded tracked links instead of the default app.leadtrackengine.com URLs.

For example, instead of:
app.leadtrackengine.com/t/jane/summer-promo

You can share:
links.yourbrand.com/t/jane/summer-promo

This looks more professional and builds trust with your prospects.

lte.direct subdomains — You can also use a free yourname.lte.direct subdomain that works instantly with no setup required.

Option 1: Use an lte.direct subdomain (instant)

• Go to Profile → Custom Domains


• Add a domain like yourname.lte.direct


• It's verified instantly — no DNS setup needed


• Tap Apply to All to use it on all your campaigns

Option 2: Bring your own domain

• Go to Profile → Custom Domains


• Tap + and enter your domain (e.g. links.yourbrand.com)


• You'll see DNS setup instructions — add a CNAME record pointing to app.leadtrackengine.com


• Wait for DNS to propagate (usually 5–30 minutes)


• Tap Verify or wait — we check automatically every 15 minutes


• Once verified, assign it to your campaigns

Tip: Click tracking works on all your domains regardless of which one is assigned to a campaign. The domain assignment only controls what URL your partners see when they copy their link.

Every Space in LeadTrackEngine gets a free lte.direct subdomain automatically. For example, if your Space is called "Jane's Business", you'd get janes-business.lte.direct.

Why use it?

• Works instantly — no DNS setup needed


• Free — included with every account


• Professional — branded short links like janes-business.lte.direct/t/summer-promo


• Secure — full HTTPS/SSL included

Can I change it?
Yes! Go to Profile → Custom Domains and tap Customize on your lte.direct subdomain to choose a different name.

Can I use my own domain instead?
Absolutely. You can add your own domain (like links.yourbrand.com) alongside or instead of the lte.direct subdomain. See the "How do I add a custom domain?" article for steps.

If your custom domain is stuck on "Pending" or shows "Failed", here are the common causes and fixes:

1. DNS hasn't propagated yet
DNS changes can take 5–30 minutes (sometimes up to 48 hours). We check automatically every 15 minutes, so you don't need to keep hitting Verify.

2. Wrong record type
Make sure you added a CNAME record, not an A record. The CNAME should point to app.leadtrackengine.com.

3. Wrong hostname
If your domain is links.yourbrand.com, the CNAME name/host field should be links, not links.yourbrand.com (most DNS providers add the domain automatically).

4. Cloudflare proxy is on
If you use Cloudflare, try setting the record to DNS Only (grey cloud) instead of Proxied (orange cloud). Our verification works through Cloudflare proxy, but DNS-only is more reliable during initial setup.

5. Domain is registered but not pointing anywhere
Make sure your domain's nameservers are active. A brand-new domain may take a few hours to become resolvable.

Still stuck? Use the Send Feedback option in the app and we'll help you troubleshoot.