Help Center

There are several ways to add contacts to LTE:

• During onboarding — Add your first 5 contacts when you set up your account


• From the Contacts tab — Tap the + button to add a new contact manually


• Automatic sync — If your team leader uses GoHighLevel, contacts assigned to you sync automatically

For each contact, you can set their temperature (Hot, Warm, Cool, Cold) to prioritize your follow-ups.

Temperature ratings help you prioritize who to contact first:

• 🔴 Hot — Highly interested, ready to take action. Follow up within 24 hours.


• 🟠 Warm — Showing interest, needs nurturing. Follow up within a few days.


• 🔵 Cool — Some interest but not urgent. Check in weekly.


• ⚪ Cold — Low interest or new contact. Reach out monthly.

LTE uses temperature ratings to power your Today tab — it automatically suggests who you should contact each day based on their temperature and when you last reached out.

You can export all your contacts as a CSV file at any time.

• Open the Contacts tab


• Tap the share icon (↑) in the top-left toolbar


• LTE will generate a CSV file with all your contacts


• Choose where to save or share the file — AirDrop, Files, email, etc.

The export includes: name, email, phone, tags, temperature, contact type, engagement score, and date added.

Tip: This is a great way to back up your contacts or import them into another tool.

You can permanently delete a contact from the Contact Detail screen.

• Open the Contacts tab and tap the contact you want to delete


• Tap the ... menu in the top-right corner


• Tap Delete Contact


• Confirm the deletion in the alert

What gets deleted:

• The contact record


• All interaction notes


• All follow-up tasks


• Engagement data


• Contact photo (if any)

Important: This action cannot be undone. For team Spaces, the contact will also be removed from GoHighLevel.

Tip: If you just want to stop seeing a contact in your daily list, consider changing their type to Customer or Team instead of deleting them.